Helpdesk e-factureren

Are you dissatisfied or wish to submit a complaint?

We understand that sometimes, things go wrong. We would like to help you resolve this.

You can call us on 088 0421600 from Monday to Thursday between 10.00 and 12.00 and between 14.00 and 16.00. Would you prefer to get in touch by email? You can do so using our contact form.

Naar het contactformulier

See also the FAQs. You may also find a solution to your problem there.

Ga naar de veelgestelde vragen

Official complaint

We request that you get in touch with us in the first instance. It many cases, we can offer you assistance directly. Do you still want to submit an official complaint? If so, use the form on rvo.nl (the e-invoicing Helpdesk is part of the Netherlands Enterprise Agency, RVO).

Naar het klachtenformulier op rvo.nl